Always a thorny issue for retailers, returns has turned into quite the conundrum in 2023. New solutions are sprouting up every day, but costs and volumes continue to balloon. A recent piece in Fortune ...

With the imminent third-party cookie depreciation, content-based marketing has taken the stage, bringing marketers back to impactful basics.

Google recently sunset Universal Analytics in favor of GA4. Ben Hardt, a VP at X Agency, walks us through the changes and their impacts.

For customer service leaders considering generative AI but unsure where to start, your employees are the perfect testing ground.

Consumers want a quick and seamless payment experience, which is why experts predict digital wallets will overtake plastic by 2030.

Zerobroker, whose platform lets shippers connect directly with carriers and bypass a freight broker, raised $6.5 million in a seed round.

The FTC and 17 state attorneys general filed a long-expected antitrust lawsuit against Amazon, calling for a breakup as one form of relief.

ESG and DEI+J are hot topics in retail, and supply chain is a particular focus. Here are some key ways to boost supply chain sustainability.

Green Mountain’s rebranding brings several key benefits to its customers. By choosing Green Mountain, customers are investing in a knowledgeable partner who can help them unlock the power of optimized ...

A new consumer study released by Ryder reveals that retailers must pay close attention to returns policies to retain customer loyalty.

Atlanta, Sept. 18, 2023 — Manhattan Associates Inc. today announced that Duluth Trading Company, a renowned casualwear, workwear and accessory retailer for men and women, has successfully implemented ...

GXO Logistics, which calls itself the world’s largest pure-play contract logistics provider, is acquiring third-party logistics firm PFSweb for $181 million in an all-stock deal, the companies ...