The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

This first-of-its-kind Universal Agent eliminates manual work with Voice and Vision AI to make end-users and IT teams 10x ...

ServiceNow is meeting Europe’s need for data security and privacy through EU-centric service delivery models and regional ...

Seattle-based ExtraHop got its start back in 2007, largely focused on network performance monitoring (NPM). The company has ...

Enterprise teams use Tray.ai's Merlin Agent Builder to create, deploy, and scale AI agents-like ITSM, knowledge, or support ticket agents-on a single composable platform, with no-code simplicity.

Zoom Communications Inc. (NASDAQ:ZM) and ServiceNow (NYSE:NOW) have announced a plan to integrate Zoom’s customer experience platform (CX) with ServiceNow’s customer relationship management (CRM) and ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI ...

In an exclusive conversation, the Nutanix veteran explains why the real AI breakthrough lies in the unglamorous work of ...

ServiceNow is positioning itself as "the AI operating system for the enterprise" through its new ServiceNow AI Platform, ...

For serial entrepreneur Dheeraj Pandey, the biggest myth about artificial intelligence is still that it behaves like a “magic ...