An exclusive webcast with ADT and Infosys Cobalt on the role of cloud and AI in transforming a brick-and-mortar security ...

Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...

So everything that appears across the customer journey, that's what my team is accountable for. So when we partnered with OpenAI – and by the way, we're not a massive team, right? We're a relatively ...

CLEVELAND — The Cleveland Browns took a Journey to the first night of the NFL draft. As if having a top-five pick didn’t create enough interest, the Browns decided to reward their season ...

With offline maps, you can still access turn-by-turn navigation even when you're completely disconnected. Here's how to make sure you're never lost, even without service. Want to learn about other ...

DALLAS--(BUSINESS WIRE)--Zales, the iconic brand name in fine jewelry retailing, is stepping into a new era with the launch of its latest campaign, “Own It.” Directed by visionary filmmaker ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.

To contact Expedia customer service, call their support number at +1-888-457-3561 (U.S./Canada) or visit their Help Center at www.expedia.com/service. You can also ...