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Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

Kevin O'Leary says he would never invest in a consumer-facing company that eschews social media. Plus: The mother-daughter team he thinks did it best.

Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

Shares of Amplitude Inc (NASDAQ:AMPL) climbed 10.2% following the announcement of a strategic collaboration agreement with Amazon (NASDAQ:AMZN) Web Services (AWS), signaling market optimism about the ...

ServiceNow at its annual customer and partner event, Knowledge 2025 in Las Vegas, introduced partnerships with NICE and Amazon Web Services.

Strategic agreement will advance digital transformation and elevate customer convenience across Dubai’s retail fuel network ...

Dubai motorists will soon be able to automatically pay for petrol using Salik and without having to tap cards or leave cars.

In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...

"Renewing this partnership reflects AIA China's trust in our ability to deliver transformative AI solutions," said Spokesperson of Xiao-I Corporation. "By embedding Hua Zang LLM across all services, ...

A Dania Beach tech firm is helping businesses achieve impressive self-service rates, transforming how retailers handle ...

Fivetran becomes the only fully managed platform that can move trusted, governed data in any direction, powering real-time decisions, AI, and business operations. Oakland, Calif., May 1, 2025 — ...