Please wait for the next available AI representative, your call is important to us.

Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

Kevin O'Leary says he would never invest in a consumer-facing company that eschews social media. Plus: The mother-daughter team he thinks did it best.

Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

When the summer rush hits, your team’s ability to communicate clearly and deliver a seamless experience can make or break ...

Stanbic IBTC Bank has been named the 2025 Bank of the Year for Custom­er Service at the prestigious Industry Summit/Awards 6.0, following a strong first quarter and a year defined by cus­tomer-centric ...

Shares of Amplitude Inc (NASDAQ:AMPL) climbed 10.2% following the announcement of a strategic collaboration agreement with Amazon (NASDAQ:AMZN) Web Services (AWS), signaling market optimism about the ...

ServiceNow at its annual customer and partner event, Knowledge 2025 in Las Vegas, introduced partnerships with NICE and Amazon Web Services.

Strategic agreement will advance digital transformation and elevate customer convenience across Dubai’s retail fuel network ...

In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...

"Renewing this partnership reflects AIA China's trust in our ability to deliver transformative AI solutions," said Spokesperson of Xiao-I Corporation. "By embedding Hua Zang LLM across all services, ...