Seeking safeguards on one of the world’s fastest-moving industries, a key legislative committee voted to provide oversight of artificial intelligence. The judiciary committee voted 28-11 ...

Visa is hoping to hand your credit card to an artificial intelligence “agent” that can find and buy clothes, groceries, airplane tickets and other items on your behalf Microsoft corporate vice ...

Cresta will help Optimum improve sales conversion rates, accelerate efficient revenue growth, and empower their agents with the use of Generative AI "Optimum's mission is to become the ...

Additionally, Optimum will partner with Cresta to better understand customer interactions, highlight key opportunities for coaching, and strengthen effective practices throughout the organization.

Apr. 24, 2025 — Humans are better than current AI models at interpreting social interactions and understanding social dynamics in moving scenes. Researchers believe this is because AI neural ...

May 7, 2025 /PRNewswire/ -- Cresta , the leading contact center artificial intelligence ... the best of AI and human intelligence to help contact centers discover customer insights and behavioral ...

As with all forms of AI and machine learning, agentic AI will require guardrails and human oversight to avoid harmful ...

It's the first-of-its-kind for artificial intelligence. An Arizona man who was killed during a road-rage incident speaks in court from beyond the grave. It happened during the victim impact ...

May 7, 2025 /PRNewswire/ -- Cresta, the leading contact center artificial intelligence (AI ... AI-powered solutions at scale to enhance its customer experience and drive efficient revenue ...

Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

Big tech companies began investing in artificial intelligence (AI) over a decade ago. But recent advancements in the space have turbocharged returns for AI stock investors over the last three years.