Gamers were left upset after discovering their Nintendo Switch 2 screens had been punctured by a stapler on launch day.

GameStop has responded to the issue in an X post, where the company stated it has "addressed a unique case of staples damaging Switch 2 screens-isolated to one store. Replacements have been offered.

While other retailers celebrated the Switch 2 launch with free snacks, this GameStop location created a customer service crisis. The contrast couldn’t be starker. Some stores made positive memories.

GameStop responded, saying staplers have been confiscated and replacements have been offered. “We’ve addressed a unique case of staples damaging Switch 2 screens—isolated to one store.

GameStop has explained that an employee's use of staplers on packaging led to some customers receiving damaged Nintendo Switch 2 consoles at a recent midnight launch event in Staten Island, New York.

All GameStop did was crudely edit a picture of a stapler over the OG's dock without credit or mention. You can see it for yourself in Welch's tweet below — spoiler: it's not a good look for ol' GS.

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UPDATE 6/6/2025: Following yesterday's Switch 2 staple debacle, GameStop has released a statement, saying that "staplers have been confiscated". As we reported yesterday, a number of GameStop ...