Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

Inc. (NASDAQ: EGHT) today announced several new key management appointments to help accelerate the next phase of the company's CX transformation ...

The two new presidents had been involved in the company for years prior to the transition and are now looking ahead to the ...

Thailand has deported 10 Chinese nationals linked to the high-profile alleged kidnapping of actor Wang Xing who was rescued ...

The Biden administration sought to isolate Russia diplomatically. Trump broke from that approach Wednesday, when he discussed Ukraine in a lengthy call with Russian President Vladimir Putin.

Rashid Hassan has trained top-level junior tennis players through his tennis academy for more than two decades. Without a ...

With Presidents Day on Monday, the town of Mansfield will close several offices. Town Hall, Library, Library Express and ...

Make a fun paper craft with one of the conservation education staff members as they talk about the people who leave tracks on ...

After helping President Trump get elected, Elon Musk was poised to dominate the country’s AI policies. Then Mr. Altman ...

Now that the cattle, poultry, and animals in the wild in India at several places have been confirmed to have caught the H5N1 ...

NPR's Mary Louise Kelly speaks to Deborah Rutter, former head of the John F. Kennedy Center for the Performing Arts, in her ...

Business process outsourcing (BPO) services company, Advensus, has announced the launch of its US$6 million delivery facility ...