The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

A customer relationship management suite (CRM ... tested—many of which sit proudly in our roundup of the best CRM software—gave Zoho CRM a run for its money. Read on to learn more about ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

A key achievement in Sudheer's career has been the deployment of AI technologies that have drastically improved efficiency in customer service. The future of customer relationship management (CRM ...

What’s the difference between CRM and FSM? Learn how CRM manages customer relationships while FSM optimizes field service operations.

Product executives from SugarCRM and Freshworks explain how generative AI is reshaping CRM by enhancing productivity, ...

Customer Relationship Management (CRM) Software, Q1 2025 (1). Pega earned the highest possible scores in criteria such as AI (predictive, generative, agentic), vision, and roadmap. The report ...

This CRM software empowers businesses to oversee their customer engagements on social media outlets such as Facebook, Twitter, and LinkedIn. By employing social media CRM software, businesses can ...

Enterprise CRM software is a customer relationship management platform specifically designed for midsize to large organizations that need a solution that can handle the bandwidth of a large-volume ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.