Kurt "CyberGuy" Knutsson explores how you can help troubleshoot a computer issue remotely on Windows or a Mac. There are a variety of options.

Many support areas across campus use tools that allow them to remotely view or remotely control a customer's workstations to assist with troubleshooting computer hardware or software issues. These ...

Discover iOS 18's new FaceTime feature that lets you remotely control a family member's screen, perfect for tech support and guiding through complex tasks.

How to remotely access a computer and fix your family’s IT problems for free Controlling a computer from across the country can be a lot easier than you may think.

In addition to the many creative uses for Dropbox we've already highlighted, Digital Inspiration explains how to use Dropbox to remotely monitor your computer and catch any unauthorized users.

This remote screen viewer is built in Python by [louis-e] and, once installed, allows the client to view the screen of the server even if the client is a text-only console. [louis-e] demonstrates ...

Ever need to control your Mac while you're not at it? Fortunately, OS X includes built-in screen-sharing tools that make that a snap. Senior associate editor Dan Moren walks you through the basics ...

Mosyle's new Screen View makes remote access easier to implement for K-12 and business customers using Macs, iPhones, and iPads.

The older-than-dirt Apple Remote Desktop can connect to Mac clients in "curtain" mode, which shows a message on the controlled machine's screen while the remote user is controlling it.

It beats out the current alternative, though, which is OnOne’s software that lets you live-view remotely on an iPhone screen, but requires that the camera itself be hooked up to a computer via USB.