The Federal CIO Council wrote an August 12 letter asking FedRAMP to focus on cloud services that provide access to conversational AI engines.

Community Health Systems is using conversational AI to streamline its patient access center, reduce call times, and improve overall efficiency.

Mosaicx, a cloud-based conversational AI solution, today announced the launch of the new Mosaicx Agent program. Through the program, the Mosaicx sales team will partner with agents who have ...

With a $643,000 investment, Phoenix is now utilizing Versaterm’s AI-driven CallTriage system to help residents, shorten wait times and keep lines clear for emergencies. It went live earlier this month ...

Oropi, New Zealand, August 8, 2025 -- Communicate Powerfully introduces a global training program focused on conversational skills for business professionals who lead teams and facilitate learning ...

How AI chatbots transform the public transport in Taiwan - YouBike Taiwan is launching its new customer service system using conversational AI technology ...

YouBike, the largest bicycle sharing system in Taiwan, has teamed with TPIsoftware on conversational AI chatbot technology. The new solution provides bicyclists with 24-hour online chatbot services ...

Waanee AI’s selection under the NVIDIA Inception Program validates its unique approach to conversational intelligence — combining multi-agent Gen AI architecture, native speech-to-text (STT ...

The automaker is adding OpenAI’s conversational AI agent to its MBUX infotainment system, though what it could possibly be needed for is hard to say.

With the new conversational payments, customers can now complete transactions by using their voice or typing their UPI ID or mobile number. The feature is built with Payment Gateway’s APIs ...