Question: We try quite hard to cultivate and maintain customer loyalty. However, it seems that no matter our best efforts, some customers focus only on price. What must we do to get them to ...

Acquiring new customers has always been quite a challenge, and it's getting more and more expensive and time-consuming in the realities of modern competition. Meanwhile, the main profits for ...

Despite consumers' feelings on the state of the economy, convenience retailers have the opportunity to capture loyal shoppers ...

By embracing the values of Ramadan, BFSI marketers can enhance customer retention and foster enduring loyalty. Enhancing retention through emotion-driven engagement At the heart of Ramadan lies a ...

Traditional tactics like price cuts and discounts are losing their charm. Businesses have realized that long-term success ...

Reach is a cornerstone of any successful loyalty initiative. Even if your program delivers on every promise, its impact will only go so far if it engages just a small fraction of your customer base.

The paper, "Increasing Hotel Loyalty through Psychological Ownership ... check-ins online that included assessing whether a customer personalizing a room or using the hotel's data based on ...

Quavo Fraud & Disputes, a trusted advisor and technology partner in dispute management solutions, today unveiled original research results highlighting the critical link between fraud resolution and ...