Rail vs air: The tool that aims to make European train journeys as easy as booking a flight
The EU’s high-speed railway network has nearly doubled in a decade, but international journeys remain a challenge. View on ...
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Customer Journey Map vs. Process Map: What’s the Difference?
With all of that data collected, here are the steps involved in the actual creation of your customer journey map using that data. A process map is a visual representation of all the steps involved ...