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The Social Security Administration is introducing a new chatbot for employees powered by generative artificial intelligence, according to an internal email obtained by Nextgov/FCW. “This ...

On a call with reporters Wednesday previewing the new chatbot, Altman likened GPT-5 to a Ph.D.-level expert. The new chatbot ...

SSA is rolling out a new chatbot for employees The agency has said that it intends to use technology and AI to make up for workforce cuts.