The company is shoring up its Azure AI services to prevent people from tricking chatbots into performing unintended and illegal tasks.

To deliver the best bot experience possible, it’s crucial for companies to train their chatbots on how to understand customer intent and to regularly test the technology to identify and fix any ...

The new AI chat bot template, fittingly used to create chatbots for Teams, hooks in to the company's Teams AI library, currently in public developer preview. It's a Teams-centric interface to ...

The rise of AI-powered social services will mean walking a difficult tightrope between democratizing access to resources and depleting access to social connection.

Chatbots use an immense amount of power to respond to user questions, and simply keeping the bot’s servers cool enough to function in data centers takes a toll on the environment. While the ...

NSA Cybersecurity Director Rob Joyce said the spy agency has seen hackers use chatbots like ChatGPT to perfect their English for phishing schemes.

Samsung Electronics has banned the use of ChatGPT and other AI-powered chatbots by its employees, Bloomberg reported, becoming the latest company to crack down on the workplace use of AI services ...

Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.