Starbucks Just Announced a Major Change. It’s Going to Be Controversial
On Monday, Starbucks announced that—after almost seven years—it was rolling back its open-door policy. It’s a reversal of a ...
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The Growing Litigation Threat to Starbucks
When Starbucks announced its full-year fiscal 2024 results last October 30, revenue was down and the company didn’t try to spin the headline : Results Reflect Challenged Customer Experience; ...
Starbucks new CEO Brian Niccol orders baristas to shut down stores for mandatory 3-hour training: report
Company employees will be subject to a mandatory training titled “Welcome Back to Starbucks” between Jan. 21 and 26, ...
Starbucks employees say a popular order 'hack' may actually be delaying your coffee
Some Starbucks customers are trying to get orders faster by placing them through the app when they're already in the ...
Starbucks’ new rules: Buy something or get out
Starbucks is scrapping a policy that had let anyone hang out at its cafes or use the restrooms without making a purchase. The ...
Using the restroom at Starbucks will now cost you, according to new rule
Plan to hang out or use the restroom at Starbucks? It will now cost you, according to a new company policy. Starbucks reversed a policy it had in place where customers could use the restroom and hang ...
Starbucks says you're going to have to buy a drink to sit around at their stores
The chain told BI in a statement that the change is being made to prioritize paying customers, and that it's a common ...
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Starbucks went through big changes in 2024. The coffee chain could transform even more next year.
There were even two activist investors with stakes in Starbucks this summer. Then, in August, the coffee chain surprised ...