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Birmingham New Street, also known as New Street station, is the largest and busiest of the three main railway stations in Birmingham city centre, …
Reviews
Tripadvisor
4.0/5 · 1,781 reviews
5-star
31%
4-star
25%
3-star
12%
2-star
9%
1-star
23%
Recent reviews
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May 3, 2025
The train experience was wonderful The passenger assistance facility allows me to travel as a solo disabled passenger I can’t thank the staff enough on all legs of my journey from Doncaster to Welsh…Full review by Trafalger21
Mar 29, 2025
My experience at this station was extremely uncomfortable. As soon as I entered, a group of women started begging for money, and when I declined, they wouldn't leave me alone. They kept following me,…Full review by YAYA H
Mar 22, 2025
Staff were excellent and friendly and made me feel welcome and comfortable. I had to use customer assistance service getting on and off trains . Can't find any faults staff took me to and from platfo…Full review by andrewdL3959NU
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